No!

SnapSpaces allows both photo and videos uploads, as long as each individual file is 500mb or less.

We don’t limit how many guests can participate and upload media to your site. 

Yes, when you create your SnapSpace it will be a draft until you pay to activate it. Each SnapSpace can be previewed, and you will be allowed to upload 5 files on a draft SnapSpace before activating it. This will let you see how simple it is for your guests in advance! Once you’re happy, you will finish by activating your SnapSpace.

No! 

The owner of the SnapSpace must create an account with us to control and manage your site, however guests are not required to create any account with us to participate and upload photos on your site. We’ve designed SnapSpaces to encourage participation and remove unnecessary barriers. We are not trying to collect and use your guests personal information, it’s not how we make ends meet. You paid for your site, and your guests can use without further hurdles from us. 

We do not limit the number of media uploads (photo and video files) that a single participant can submit on your SnapSpace. We do limit each individual file to 500mb, and we limit how many unique participants can upload to your SnapSpace.  

For perspective most high-resolution, DSLR, cameras (the type professionals use) will produce photos that are 12-50mb in size– so we accept big files! Our goal is to accomodate video memories like capturing a special toast or speech. What is a “unique participant”? Glad you asked. Please see FAQ: “What counts as a ‘participant’?”

You have control of your gallery. 

You can make your gallery accessible via your event site, or opt to keep it private and only share the directl link with people you choose.  

You can also control the publication settings for the upload themselves. You can choose to have all content visible in the gallery automatically, or choose to have them all private and then mark the few that you want to make public. 

Yes! 

If you have configured your site so that uploads are automatically visible in your gallery, you will have the option to set a custom delay on their publication. 

This means that when logged into your account, you will be able to review uploads in your Gallery Admin page during the delay period and mark those that you don’ t want shared as private. If you are not publishing photos to your gallery automatically, the delay option is not available, because it is not relevant since all images would be private by default.

While your SnapSpace is open to submissions, you can view and download individual items in your gallery. Once your site closes to new submissions, we will bundle all your media up for you automatically and send the owner a download link via email. Lost your link? Link expired? Once your media download bundle is prepared, you can re-download it at any time, on-demand, from your SnapSpaces account. 

We use the math that powers bitcoin (cryptography) to detect and prevent the upload of duplicate, identical content to your site, so you can spend more time enjoying memories and less time managing your gallery. 

Yes! 

Head over here  to learn about giving the gift of SnapSpaces.

Yes!

SnapSpaces does not require an app download and is accessible via a normal internet browser. This means that people can contribute photos from their computer easily after they have exported them from any DSLR or other dedicated camera devices. 

At the moment, we don’t ship internationally. We and our printing partners are based in the US, and we cannot guarantee they will ship to all international destinations. We offer a basic tier that includes all the classic SnapSpace features, but skips the printed cards, and that is what we recommend for international customers. All SnapSpaces come with a downloadable QR code, so you can make your own designs and order from a printer in your area. 

AI of course! Sexually explicit images detected by our AI will always be blocked and removed, unless you have received a use-case waiver (must contact us to apply for one). 

However we offer additional moderation options to you as well. You can pick from different content categories that you wish to have flagged. These will not be deleted automatically, but instead will be put into a separate moderation gallery for you to review and either allow into your gallery or delete. 

Our self-service pricing is designed for events up to about 500 real-world people (estimated). Since we don’t require all your guests to create accounts to participate and upload– how do we know how many people there are?!  

It’s not a perfect science. We track how many unique IP addresses have uploaded to your SnapSpace– this is an indirect measure of how many real-world people have uploaded.  Each unique IP address is considered a participant. To account for the dynamic nature of IP addresses under a typical use case, we use an 4:1 ratio for our self-service pricing tiers. 

We set a 2000 participant (unique IP address) limit for our self-service tiers because it supports use cases for events up to about 500 people with ease, and we wanted SnapSpaces to be an affordable option. However we also built SnapSpaces to be scalable for institutional and enterprise use. If you are expecting a crowd, we’re happy to help; contact us for custom limits and pricing.